Last Updated: 18 August 2026

CN Prints ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or place a print order with us, how we use it, and the choices you have.

Information We Collect

• Contact details: name, email, phone number and delivery address you provide through our contact or order forms.
• Order details: the products, quantities, artwork files and specifications you submit for printing.
• Payment information: processed securely by our payment provider — we do not store full card details on our servers.
• Usage data: IP address, browser type and pages visited, collected automatically via standard web logs and cookies.

How We Use Your Information

• To process, produce and deliver your print orders.
• To respond to enquiries and provide customer support.
• To send order updates, quotes and, if you opt in, occasional promotional offers.
• To improve our website and services.

Artwork & Uploaded Files

Files you upload for printing are used solely to produce your order. We may retain your artwork on file for a reasonable period to make reordering easier, unless you ask us to delete it.

Cookies

Our website uses cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties who help us operate our business — such as payment processors and delivery couriers — and only to the extent needed to fulfil your order.

Data Retention

We retain order and account information for as long as necessary for legitimate business, accounting and legal purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from them.

Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page.

Contact Us

Questions about this Privacy Policy? Email us at hello@cnprints.com.